@article {61436,
	title = {Information Technology and the Department of State: Preparing for the Diplomatic Challenges of the Digital Age},
	year = {1999},
	month = {May 27, 1999},
	abstract = {This study, conducted during the 1998{\textendash}99 academic year at Harvard University, takes a look at the foreign affairs landscape on the eve of the new millennium. Its emphasis is on examining the challenges the Department of State faces in applying updated information technology (IT) and related organizational restructuring to sustain its leadership in managing foreign affairs on behalf of the secretary of state and the president. The study is based on academic research at Harvard, close scrutiny of two reports done on State in the fall of 1998, as well as the Department{\textquoteright}s own plan for improving its IT capabilities during the first five years of the 21st century. It also includes findings from a large number of interviews with officials in Washington at the State Department, the Department of Defense, and the Central Intelligence Agency, and at overseas posts (Ottawa, Paris, Lyon, Vienna and Frankfurt).},
	author = {Michael A. Boorstein}
}
